Privacy Policy for Bubblehouse Loyalty Solution

Effective Date: 10th June 2021

Thank you for choosing Bubblehouse as your loyalty solution. This Privacy Policy outlines how we collect, use, store, and protect customer data in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws. By using our Bubblehouse, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

   a. Personal Information: We collect personal information provided by customers during the registration process, which may include names, email addresses, phone numbers, and other contact details.

   b. Customer Activity Data: We collect and store customer activity data, including purchase history, product preferences, and interaction with loyalty features.

2. Use of Collected Information:

   a. Personal Information: We use personal information to provide our loyalty services, communicate with customers, and personalize their experience. This includes sending transactional emails, service-related notifications, and marketing communications (with opt-out options).

   b. Customer Activity Data: We use customer activity data to enhance our loyalty solution, improve customer experience, and provide personalized offers and recommendations.

3. Data Retention:

   a. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

   b. Customer activity data is stored as long as necessary for the provision of our loyalty services and analytics. However, we implement measures to ensure data is de-identified or pseudonymized when possible.

4. Sharing of Information:

   a. We do not sell, rent, or lease personal information to third parties.

   b. We may share personal information and customer activity data with trusted third-party service providers who assist us in operating our loyalty solution and conducting business activities. These providers are contractually obligated to handle data securely and only use it for the purposes specified by us.

   c. We may disclose information if required by law or to protect our rights, property, or safety, including enforcing our Terms of Service.

5. Data Security:

   a. We implement industry-standard security measures to protect customer data from unauthorized access, disclosure, alteration, and destruction.

   b. All personal information and customer activity data is transmitted securely using encryption protocols.

   c. Despite our best efforts, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers:

   a. The Bubblehouse loyalty solution may involve transferring personal information and customer activity data to servers located in different countries, including outside the European Economic Area (EEA).

   b. We ensure adequate safeguards are in place, such as standard contractual clauses or reliance on Privacy Shield certifications, to protect personal information during international transfers.

7. Your Rights:

   a. You have the right to access, correct, and update your personal information. You may request a copy of the personal information we hold about you.

   b. You have the right to request the deletion or restriction of your personal information, subject to legal obligations and legitimate interests.

   c. You have the right to withdraw consent for processing your personal information at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

8. Children's Privacy:

Our loyalty solution is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

9. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. The most recent version will be made available on our website. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us:

 If you have any questions or concerns about our Privacy Policy or the handling of your data, please contact us at contact@bubblehouse.com.

Please note that this Privacy Policy applies solely to Bubblehouse’s loyalty solution and not to any third-party websites or services linked to or integrated with our solution. We encourage you to review the privacy policies of those services before providing any personal information.